Return & Exchange Policy


Return & Exchange Policy

At MIÉA, we always strive for your complete satisfaction with our products.

 

Return & Exchange Conditions:

  • Products can be returned within [3-5 days] from the date of receipt, provided they are in their original condition, unused, and in the original packaging.
  • Refunds are not available.
  • Items may only be exchanged for another product of the same category or of equal/greater value (with the customer paying the difference if applicable).
  • The customer is responsible for shipping costs in case of exchange, unless the return is due to a manufacturing defect.
  • Proof of purchase or order number must be presented when requesting a return or exchange.


Non-Returnable / Non-Exchangeable Items:

  • Products that have been used or opened after delivery.
  • Sale or promotional items (unless they have a manufacturing defect).